Hi!

I'm Mark, a Content and Conversational Designer.

Throughout history, we’ve communicated through conversations (be it the grunts of our cave-dwelling kin or the philosophical waxing of Socrates and his mates) Now, as the world gets more digital, the need for the human touch grows ever more important. So that’s what I do - I work with teams as they build complex systems or products, and infuse these projects with the human touch - because what is more natural than having a conversation?

Aside from the traditional content-strategy driven work, I’ve also taken a more active role with generative AI, authoring thought pieces and building business use cases for its’ application across a range of industries.

On this site, you’ll find everything from my recent projects and collaborations to earlier work from the pre-covid era.
You can also find some of my recent articles here.

If you’re in need of any of my skills or would just like to share a like-minded chat, feel free to drop me a message.